Robotic Process Automation is bound to transform the way business operations are handled. It will automate voluminous and repetitive rules-based tasks so as to free manpower capacities to focus on more complex and creative tasks. This is, in essence, a creation of digital workforce to complement and co-ordinate tasks with human employees. Research has established that RPA can be implemented across most industries that carry out large volume of rules-based transactions. BFSI, Retail, Accounting and Manufacturing industries are the early adopters. RPA service providers have made an entry into supply chain, postal service, defence, space and transportation industries.
RPA driving operational efficiencies
Robotic Process Automation uses software bots and not mechanical robots that are used for machining, welding etc. These software bots mimic what employees do in a rules-based workplace and can easily replace three or four full-time employees. It can perform tasks at a speed unmatched by humans and with accuracy that is at desirable levels. The strength of RPA service providers are fast deployment without IT infrastructure upgrade, consistent performance and lower operational costs.